Operational Excellence Specialist

Toronto, ON, Canada

Full Time

Experienced

The opportunity

Our GTA-based manufacturing client is hiring an Operational Excellence Specialist. In this role, you will be accountable for the end-to-end performance management system across Operations and Commercial functions. You will prioritize, optimize. and ensure excellence in data integrity, KPI governance, root-cause rigour, and sustained corrective action.

This is an opportunity for someone motivated to create clarity, drive change, and see tangible impact from their work.

This job posting is for an existing full-time vacancy.

Why this role?

Shape a critical function. You will operate at the center of the business, owning KPI data integrity and performance visibility across Operations and Commercial teams. Your work will directly inform leadership decisions and drive accountability.

Build foundational systems. You will help establish KPI governance, reporting structures, and data validation processes in an environment that is still evolving, gaining experience typically reserved for more senior roles.

Broaden your career path. This role opens multiple pathways across ERP implementation, BI ownership, QMS, and broader Operations leadership opportunities.

You will:

Own data integrity. You will act as the single point of accountability for operational KPI data integrity. You will validate data from multiple functional owners and systems before executive review, identify recurring data quality issues and structural gaps, and design and implement standard work, validation checks, and governance controls.
Lead BI partnership and enablement. You will serve as the business owner for KPI logic and reporting requirements. You will translate operational needs into clear BI and dashboard specifications, validate calculations, data sources, and definitions before automation, and ensure reporting drives action, accountability, and decision-making.
Drive inventory analysis. You will analyze inventory performance across raw materials, WIP, and finished goods. You will identify drivers of excess, obsolescence, shortages, and instability, translate insights into corrective actions and process improvements, and support S&OP governance by ensuring planning data is decision-ready and aligned to KPI targets.
Lead process analysis. You will conduct a deep-dive analysis into end-to-end processes impacting KPI performance. You will identify root process weaknesses contributing to chronic KPI misses, partner with functional leaders to redesign, formalize, and stabilize processes, and ensure improvements are documented, governed, and sustained.

You bring:

The education and experience. You have a Bachelor’s degree in Business, Engineering, Supply Chain, or a related field. You have experience in operational excellence, supply chain analytics, manufacturing performance management, or process improvement and operations analytics. You understand S&OP and end-to-end supply chain flows, and how planning inputs translate into operational performance. You have exposure to complex manufacturing environments, as well as to inventory and materials analysis.
The technical skills. You have a strong working knowledge of KPI governance frameworks, S&OP processes and planning data, inventory management and supply chain flows, and root cause analysis and corrective action methodologies. You have advanced Excel skills and can extract, clean, structure, and analyze data from multiple disconnected systems, generating clear, actionable insights. You are experienced in building and managing KPI datasets, ensuring data accuracy, and enabling tiered accountability cadences that support performance management. You may be familiar with project management approaches and ERP/MRP/MES systems. Ideally, you have experience in a Lean/Six Sigma environment.
The interpersonal skills. You are curious and proactive, and you thrive in ambiguous environments. You have professional communication skills, including the ability to facilitate cross-functional discussions and support change management. You are a hands-on executor who can align stakeholders to decisions and reinforce accountability through structured reporting and governance.

Compensation: $70,000 to $75,000

Apply now.

We encourage applications from candidates who reflect the diversity of the communities we serve, particularly individuals from Black, Indigenous, and racialized communities, persons with disabilities, 2SLGBTQIA+ individuals, and those with lived experience. If you have 70% of the qualifications we are looking for, we encourage you to apply to express your interest.

What you can expect from the interview process:

A virtual interview with a Talent Advisor discussing your interest in the role. The conversation will be recorded using BrightHire, an AI-powered video interview tool. More details will be shared when you are invited to interview.
A virtual interview with the Hiring Manager. You will explore how your experience aligns with the needs of the team and organization.
A final in-person interview with the Hiring Manager, Operations Excellence Manager, a Subject Matter Expert, and an HR Specialist to learn more about the role and the vision for the team.

Should you require accommodation in any aspect of the selection process, please contact us at [email protected], and we will be happy to help.

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