HR Generalist

Toronto, ON, Canada

Full Time

Operations

Experienced

The opportunity

Our client is hiring a Human Resources Generalist to join their HR team and support a broad range of people-focused initiatives within a unionized environment. This role spans recruitment, training and development, employee relations, workplace accommodations, onboarding and disability management, and plays a key role in supporting employees and leaders through sensitive and complex situations.

This existing vacancy is a hybrid role working 3 days on site in Toronto.

Why this role?

As their new HR Generalist, you will gain broad exposure across the full spectrum of Human Resources in a mid-sized, mission-driven organization. Working as part of a small, collaborative HR team, you will have the opportunity to contribute meaningfully across recruitment, employee relations, disability management, and HR operations, rather than being narrowly focused in one area.

You will support employees and leaders during critical moments, helping ensure respectful, compliant, and well-coordinated return-to-work and accommodation processes. With the backing of an experienced HR team, you will be trusted to manage complex cases, apply sound judgement, and build practical solutions that enable teams to focus on delivering services to their clients.

You will:

Support recruitment. You will assist with recruitment activities, including participating in interviews, preparing offer letters, maintaining candidate records, and assisting with onboarding documentation and orientation. You will ensure recruitment processes run smoothly and consistently in line with organizational standards.
Manage employee relations and processes. You will take ownership of new and ongoing disability claims, return-to-work plans, workplace accommodations, and injury or illness reporting. You will advise employees and leaders on the interpretation and application of organizational policies, procedures, and programs, ensuring alignment with collective agreements, legislation, and best practices.
Collaborate with leaders and the HR team. You will work closely with managers to address performance concerns, support improvement planning, and identify training and professional development needs. You will partner with the broader HR team to provide consistent, practical guidance across the organization.
Deliver accurate and responsive HR administration. You will monitor and manage inquiries ensuring timely and professional responses. You will maintain accurate and up-to-date employee records, prepare documentation, and generate reports to support HR and leadership decision-making.
Contribute to continuous improvement. You will support the development, implementation, and adoption of HR policies and processes. You will contribute to research, documentation, and the identification of opportunities to improve efficiency, consistency, and service delivery across HR operations.

You bring:

The experience. You have experience working across HR functions. You have a solid understanding of provincial labour legislation, human rights codes, and occupational health and safety requirements, and you are comfortable interpreting and applying collective agreements. You can manage sensitive and confidential information with discretion and professionalism. You approach complex and emotionally charged situations with patience, tact, and diplomacy, and you hold yourself to high standards of accountability and accuracy.
The relationship-building skills. You have exceptional verbal and written communication skills. You can adapt your messaging and approach to meet the needs of team members and managers. You are highly professional in all aspects. You can build trusting relationships with employees and leaders, and collaborate effectively with colleagues at all levels. You are comfortable working with diverse teams and bring a respectful, inclusive approach to your work.
The organizational skills. You are detail-oriented, highly organized, and able to manage competing priorities in a fast-paced environment. You can identify gaps, recommend practical improvements, and support the implementation of processes that build capacity and efficiency.
The technical skills. You are proficient with the MS Office suite, including Outlook, Word, Excel, and PowerPoint, and have experience working with an HRIS.

Compensation: $65,433 - $70,773 per year.

Apply now.

We encourage applications from candidates who reflect the diversity of the communities we serve, particularly individuals from Black, Indigenous, and racialized communities, persons with disabilities, 2SLGBTQIA+ individuals, and those with lived experience. If you have 70% of the qualifications we are looking for, we encourage you to apply to express your interest.

What you can expect from the interview process:

A virtual interview with a Talent Advisor to discuss your interest in joining the company and in the role. The conversation will be recorded using BrightHire, an AI-powered video interview tool. More details will be shared when you are invited to interview.
An in-person panel interview with the Hiring Manager to discuss your interest in the role, your HR knowledge, and your approach to relationship building.

Should you require accommodation in any aspect of the selection process, please contact us at [email protected], and we will be happy to help.

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